Change and Release Management

NovelIRS Change and Release Management solution controls IT change processes. The Change activities include requesting and assessing changes as well as reviewing them. Release activities consist of planning, designing, rolling out the plan, configuration, and deployment. Our solution deploys Change Management quickly. It also helps in improving the service relationship as the solution predicts timeframes of the Change and Release cycles.

Change management is a structured approach to transitioning individuals, teams, and organizations from the current state to the desired state. It is an organizational process aimed to help employees understand, commit to, and embrace changes in their current business environment.

Feature Details

Challenges

Failing to implement Change management may result in

  • »Separation of duties between the key roles in the change management process.
  • »Harder to prioritize and approve the appropriate personnel
  • »Difficulty in assessing change impact.
  • »Insufficiency of audit trails for all changes
  • »Unavailability of a process for tracking the progress of critical changes.

Benefits
  • »Customer satisfaction
  • »Protection of services in a live environment.
  • »Reduction in number of unauthorized changes
  • »Identifies the potential areas for improvement
  • »Easier follow-up on business changes
  • »Improved staff efficiency

Scope

Change management ensures that new modules/functions are delivered without any disruption. Any emergency change can be handled using change management.

Features