Choose the next generation tool to cater your end to end IT


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A Bundle to handle the IT Infrastructure

MIRAT is an End-to-End IT Infrastructure management solution applicable to small, medium and large companies aiming to reduce the number of integrations & complexity by eliminating repetitive tasks with affordable and cost effective price.

System administrators have two options – either spend their days on version control, configuration changes, server patches, automating the whole process, testing applications and rolling them out.

Our MIRAT solution suite takes the monotony off your hands and optimizes service management to suite your needs. It helps you identify roadblocks and implement the right solution from its host of services, giving you the best service delivery system devoid of disruptions.

MIRAT’s cutting-edge adapts seamlessly with the existing processes and systems of your company, casting a shadow over its competitors in the market. The MIRAT Self Management Suite gives you complete control as you manage all the products from a single console with its extremely simple interface.

Use Self-Healing to digitise workflows

MIRAT facilitates to automate a workflow using Self-Healing / Orchestration . It simplify your incident or ticketing system by automatically resolving issues. It executes through micro-services (API calls), helps for better operations management.


Easy and quick resolution of tickets effortlessly - Incident Management

Escalate and assign tickets automatically on priority basis to the right persons or groups. It prioritize tickets based on impact and urgency. You can glance the status of all tickets and their progress at a clear dashboard. A single screen provides the details of your team who is working on a ticket, its priority, and status. Get the status of tickets either through Emails or SMSs.

MIRAT transforms old, existing manual workflows into digital and automate workflows exactly what you need in a fast, simple, and easy manner.

Business grows better, if digitize and automate workflows.

Deployment Management works-out on your business perspective

It is a part of automation as a service integrated with intelligent and modern infrastructure solutions can rapidly adapt to speed up your business. The IT administrator can manage the deployment process even if the infrastructure located in different geographical locations. It deploys remotely as per schedulers without hamper employees' work.


Manage multi-cloud service providers through MIRAT

Access, manage, and deploy your own software in different clouds like AWS, Microsoft Azure, and VM Ware through MIRAT. It is a single console that you can deploy the different tools of MIRAT on cloud providers. Improve your business at an optimum level using our tools on cloud providers.

IT Service Management

Minimize Service Outages by identifying issues using MIRAT for Monitoring Solutions, Orchestrating Repetitive Tasks for e2e Remediation, Escalating or Diverting Alerts via in-built Auto-ticketing Solution, updating Diagnosis Information in Worklog, and Displaying Alerts based on business/department.


Novel IRS's

Our Vision

To make excellence in IT Service Management.

Our Mission

To optimize various stages of IT infrastructure management with innovation and digitization

Our values

We, at NovelIRS, live by our core values of Integrity, Innovation, and Respect for People.

Our Partners

Solving business challenges and delivering better solution is what we do


Contact Us


Contact the following address for any demo, trial, or other information. We can revert back within no time.

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Corporate Headquarters:
Novel IRS Pvt Ltd. Road no 10, 4th floor, Nirmalam 490
Above UCO Bank, Jubilee Hills, Hyderabad, Telangana, 500033, INDIA
International Offices:


Novel IRS Inc. 688 Lake, Canyon Pkwy, #446 Irving TX - 75039, USA.
Novel IRS Inc. 595 Pacific Avenue, FL 4, San Francisco, CA 94133.